وصف الوظيفة

This role is for advanced English speakers and involves a wide variety of clerical, communication, and organizational tasks essential to supporting operations and ensuring excellent customer service.

Main Job Tasks, Duties, and Responsibilities:

• Answer calls, respond to emails, and return messages in a timely, professional, and courteous manner.
• Route calls or inquiries to the appropriate team member or department.
• Utilize inventory, ordering, and communication systems as directed (training will be provided).
• Accurately enter and update customer and vendor data into company records or systems.
• Support with invoice tracking, billing, purchase orders, and vendor communication.
• Monitor and follow up on customer requests, questions, or pending issues.
• Upload and organize key documentation (purchase receipts, client records, vendor files).
• Confirm orders, dispatch updates, and assist in coordinating logistics or shipments.
• Manage incoming electronic correspondence, including voicemails, emails, and digital faxes.
• Collaborate with both Resilience and Advanced AC Supply teams to ensure smooth operations.
• Provide support with social media and marketing activities, including content scheduling or simple post coordination (as needed).
• Follow standard operating procedures and maintain data confidentiality at all times.
• Complete all required trainings and maintain familiarity with tools used by the company.
• Take on other administrative tasks or special projects as assigned by supervisors.

المهارات المطلوبة

• التواصل الفعال
• حل المشكلات واتخاذ القرارات
• سرعة التعلم والايجابية في العمل

المزايا المطلوبة

• بدل مواصلات

الأيام المطلوبة

• الاثنين
• الثلاثاء
• الأربعاء
• الخميس
• الجمعة